We implement a multi-layered security approach to ensure that your information remains protected at all times. Our security measures include:

• End-to-End Encryption: Messages processed through MessagePlus are encrypted using industry-standard encryption protocols to prevent unauthorized access.

• Secure Cloud Storage: Data is stored securely on servers with strict access controls, ensuring only authorized personnel can access user information.

• Access Control: We use role-based access management, ensuring that only authorized employees can access specific data necessary for their job functions.

Data We Collect and Why

To provide our services effectively and securely, we collect certain types of data, including:

• User Account Information: Such as email, phone number, and subscription details to authenticate and manage your account.

• Message Data: To enable AI-assisted communication, we process text messages, but we do not store messages longer than necessary for service functionality.

• Device & Usage Data: We collect data such as device type, operating system, and app interactions to enhance security and improve our services.

All collected data is used strictly for providing and improving our services and is never sold or shared with third parties for marketing purposes.

Third-Party Security & Compliance

• We partner with trusted third-party service providers, including Twilio and OpenAI, to facilitate secure message processing and AI-generated responses. These partners adhere to industry-standard security protocols, and we ensure they comply with GDPR, CCPA, and other relevant privacy laws.

• Twilio: Manages SMS forwarding and delivery with secure handling of message data.

• OpenAI: Processes AI-driven responses with strict compliance to privacy standards.

Your Security Responsibilities

• While we implement robust security measures, users also play a role in maintaining data security. We recommend:

• Using a strong, unique password for your account.

• Enabling two-factor authentication (if applicable).

• Avoiding sharing sensitive personal information in messages.

• If you suspect unauthorized activity in your account, contact us immediately at support@messageplus.app.

Updates to This Policy

We may update this Data Protection & Security Policy periodically to reflect changes in technology, legal requirements, or our services. Any updates will be communicated through our website and app.